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  1. SQL Source Control 3.1.0.5208 Failure to load Add-on to SQL Server 2008 R2

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    11 comments  ·  SQL Source Control » Initial Setup  ·  Admin →
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    John Dempsey commented  · 

    Giving our user a completely new windows profile fixed the issue for them. An extreme solution but maybe this will help others with this issue?

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    John Dempsey commented  · 

    Hi,

    We just updated to 3.1.4.72 and the same user still has this issue so still can't use the software.
    Has there been any progress in tracking this down?

    I'm thinking that we might have to go down the path of getting this user a clean windows profile and seeing if that resolves it.

    Regards,

    John

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    John Dempsey commented  · 

    Hi Andy,

    This morning we tried updating to the latest version 3.1.3.26 and the same person has the same error occurring on startup of SSMS. As requested, here is some more detailed information on his/our setup.

    SQL Source Control setup

    Shared environment of 8 developers (4-5 of which are very active) connecting to 4 source controlled databases which are stored in TFS 2012.
    (TFS Version reported via the web interface is 11.0.50727.1)

    Windows 7 Enterprise 32bit SP1 with 2GB of RAM

    Running SQL 2008 R2 Client Tools only.
    The About screen in SSMS tells us...

    Microsoft SQL Server Management Studio 10.50.1600.1
    Microsoft Analysis Services Client Tools 10.50.1600.1
    Microsoft Data Access Components (MDAC) 6.1.7601.17514
    Microsoft MSXML 3.0 4.0 5.0 6.0
    Microsoft Internet Explorer 9.0.8112.16421
    Microsoft .Net Framework 2.0.50727.5466
    Operating System 6.1.7601

    MS Visual Studio 2012 is installed
    SQL Prompt (Normal version) is installed
    Demo versions of SQL Compare/ Data Compare are installed.

    One final thing which I think will be very interesting to you is that I just tried logging onto his machine as me and running SSMS and it worked fine. So this actually looks like some kind of issue associated with his user profile.

    If there is any other info you think might be useful, please let me know.

    Thanks,

    John.

    John Dempsey supported this idea  · 
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    John Dempsey commented  · 

    Our team of 8 just upgraded to the latest version 3.1.0.5208. One user is reporting this exact same error. We are on a mixture of Win7 32 and 64 bit machines connecting to SQL Server 2008 R2 in a shared environment.

    Error text is in a dialog titled "Microsoft SQL Server Management Studio"
    The error is

    "The Add-in 'SQL Source Control 3.1' failed to load or caused an exception.
    Would you like to remove this Add-in?
    If you choose yes, you will need to reinstall the Add-in to use it again.

    Error Message: <Unknown Error>
    Error number: 80131500

    Please could somebody advise? Thanks.